Thursday, September 22, 2016

Does Texting Stadium Security Work?

Last night on 10News WTSP, I took a look at how well & how quickly Raymond James Stadium staff/security responds to fan complaints when they come in via text line.

I got my hands on thousands of texts fans sent in last year, and you can watch the entire story here.

Most fans were generally content with the way game day staff responded, but response times seemed to lag during busy events.  Between the 10 Buccaneers games and six USF Bulls games last year, security arrested 18 fans and ejected 210 more.
Security at Tropicana Field is on pace to arrest 15 fans and eject 35 fans this season, according to the St. Petersburg Police Department. Security at Amalie Arena made 15 arrests in all of 2015, according to the Tampa Police Department. Amalie Arena ejections were not available for Tampa Bay Lightning games.
Both the Bucs and Tampa Sports Authority declined comment on the story, other than the TSA issuing a statement that texting "33607," which also happens to be the stadium's zip code, was "the best way to convey a concern about (the) stadium experience."

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